Casino Withdrawals (An Ultimate Guide)

If you are reading this, it probably means that you have had some kind of win at a South African online casino and you are ready to make a withdrawal. That in itself is awesome because not everybody leaves the casino a winner. Carry on reading to discover WHY and HOW you can withdraw at zar casinos below.

Table of Contents

Why You Should Withdraw

There is no question that any kind of casino can be addictive. When you hit it big, you will likely be tempted to get your balance up even more. If your balance is on 4700 rands, for example, you might want to get it up to 5000 rands, or more! You start to picture all the things that you can do with the cash, which can really make you get carried away. Stop and think for a moment, and don’t get greedy or start to test your luck!


The fact that you’ve won is LUCK, and it’s unlikely that you will keep winning. It’s time to quit while you are ahead and make a withdrawal request, you can do this through the cashier. It isn’t always that easy though so don’t start popping the champagne until you complete the withdrawal process.

How To Get Your Withdrawal

When you make the withdrawal, there is a little bit of a process that you have to go through to actually get your hands on your money. Let’s take a look at exactly how it works and how you can make the process run as smoothly as possible.

There are important steps that zar casinos and all online casinos have to go through before they can release your money to you. The overall processing usually takes a few days but before that, you will need to provide documents in order to prove your identity. This is standard protocol and it is not shady for the casino to ask this of you. As a customer trying to make a withdrawal, you will usually be required to submit the following.

  • A picture of your passport or drivers licence.drivers license
  • Proof of your address like a utility bill with full address.
  • Proof of your deposit to the casino or a photo of the card you used to deposit.

This changes depending on what casino you are using, you might also be required to send a photo of yourself holding your passport in front of your face for extra security. Make sure that you are able to provide all of these things before you deposit on the casino because otherwise, you might not be able to get your winnings at all. The security differs slightly from casino to casino, but you will usually be instructed to send these documents by email.

Some casinos definitely stall this process and it can be really frustrating. You might be told that your photos cannot be accepted because they are not high quality enough. Support might also take a longer time to reply when you are trying to get your withdrawal. It’s not ideal but just hang tight. Don’t become aggressive to support and follow their instructions in order to get your hands on your cash as quickly as possible. So why are they stalling? They might be hoping that you will reverse your withdrawal and lose all the money.

While it is not the most savoury of practices, the casino wants to get as much profit as possible. On the other hand, they might not be stalling at all, they are just doing what is necessary for security reasons - especially if you had a particularly big win.

Don’t Click “Reserve Withdrawal”

There is an option in most casinos to reverse the withdrawal before the process is completed. If you do that, the money will return to your casino wallet for you to play with. If support is stalling in giving you your winnings, it can be so tempting to click this but DON’T.

reverse withdrawal

Remember, that money is not technically yours until it has reached your bank account and you want to do everything possible to make that happen as quickly as possible. If you do want to continue playing but have no money in your balance, play on another casino until your withdrawal request has been completed.


Hitting a big win on the casino is an amazing feeling but don’t get carried away with the excitement of it all until that money is in your bank account and ready to spend. You need to know when to stop, and then you need to make that important withdrawal. Follow the steps required from that particular casino (usually involving providing proof of identity), resist the urge to keep playing and the money should be with you in no time!